| 當期課號 |
3449 |
Course Number |
3449 |
| 授課教師 |
游曙吏 |
Instructor |
YU,SHU LI |
| 中文課名 |
休閒管理與實務 |
Course Name |
Leisure management and practice |
| 開課單位 |
應用外語系(二進)三A |
Department |
|
| 修習別 |
選修 |
Required/Elective |
Elective |
| 學分數 |
2 |
Credits |
2 |
| 課程目標 |
這門課是為了讓學生了解休閒管理的入門與應用。 |
Objectives |
The objective of this course is to provide the introduction and application of leisure management. |
| 教材 |
Trish Stott & Alison Pohl﹒（2010）Highly Recommended 2 - English for the hotel and catering industry. Locaion: Oxford. |
Teaching Materials |
Trish Stott & Alison Pohl﹒（2010）Highly Recommended 2 - English for the hotel and catering industry. Locaion: Oxford. |
| 成績評量方式 |
小考 10%
期中 45%
期末 45% |
Grading |
Quiz 10%
Mid term 45%
Final 45% |
| 教師網頁 |
|
| 教學內容 |
2/19 Unit 1 Dealing with incoming calls
2/26 Unit 2 Customer information
3/5 Unit 3 Taking reservations
3/12 Unit 4 Dealing with booking enquiries
3/19 Unit 5 Correspondence
3/26 Unit 6 Welcoming guests
4/2 Unit 7 Dealing with check-in problems
4/9 Unit 8 Explaining how things work in the hotel room
4/16 Mid term
4/23 Unit 9 Serving drinks
4/30 Unit 10 Food service
5/7 Unit 11 Know your region
5/14 Unit 12 Explaining travel options
5/21 Unit 13 Giving directions
5/28 Unit 14 Meeting customer needs
6/4 Unit 15 Complaints and apologies
6/11 Unit 16 Mistakes and problems
6/18 Final |
Syllabus |
2/19 Unit 1 Dealing with incoming calls
2/26 Unit 2 Customer information
3/5 Unit 3 Taking reservations
3/12 Unit 4 Dealing with booking enquiries
3/19 Unit 5 Correspondence
3/26 Unit 6 Welcoming guests
4/2 Unit 7 Dealing with check-in problems
4/9 Unit 8 Explaining how things work in the hotel room
4/16 Mid term
4/23 Unit 9 Serving drinks
4/30 Unit 10 Food service
5/7 Unit 11 Know your region
5/14 Unit 12 Explaining travel options
5/21 Unit 13 Giving directions
5/28 Unit 14 Meeting customer needs
6/4 Unit 15 Complaints and apologies
6/11 Unit 16 Mistakes and problems
6/18 Final |