| 課程目標 |
本課程探討並介紹作業管理之理論、策略、及決策，內容包含作業管理策略、流程管理、供應鍊管理、需求預測、庫存管理、總和規劃、生產排程、物料需求規劃、資源與產能管理、未來趨勢、以及各類實務案例討論與應用等。目標在使學生充分瞭解在未來高度競爭且全球化的環境中，如何能成為一位具有高度效能的管理者，以及如何運用作業管理的理論、技術、與工具來提升企業之作業流程和各項管理決策之品質。 |
Objectives |
This course introduces theories, strategies, and decisions about operations management, including such topics as operations strategies, process management, supply-chain management, demand forecasts, inventory management, aggregate planning, scheduling, material requirement planning, resources and capacity management, future trends, and various case studies and applications. The objectives are to help students fully understand how to be an effective manager in the competitive and global environment, and how to use the theories, techniques, and tools of operations management to improve the quality of business processes and various management decisions. |
| 教學內容 |
作業管理為設計、執行、改進製造與運送公司產品或服務的概念。本課程旨在說明企業如何有效地執行生產、配置與銷售產品和服務的方法。
內容包括：
作業策略與競爭力
預測
產能規劃
排程
存貨管理
物料需求規劃
專案管理
流程分析
產品設計與製程選擇(製造業、服務業)
全面品質管理
作業顧問與企業再造 |
Syllabus |
Operations management focuses on carefully managing the processes to produce and distribute products and services. The overall activities often include product creation, development, production and distribution.
The topics include:
Operations Strategy
Forecasting
Capacity Planning
Inventory Management
Project Management
Process Analysis |