朝陽科技大學 094學年度第1學期教學大綱
Communication Theory and Practice 溝通理論與實務

當期課號 1121 Course Number 1121
授課教師 張純莉 Instructor CHANG,CHWEN LI
中文課名 溝通理論與實務 Course Name Communication Theory and Practice
開課單位 企業管理系(二日)四A Department  
修習別 選修 Required/Elective Elective
學分數 3 Credits 3
課程目標 人生無時無地不溝通,但達成溝通目的贏家仍屬極少數。有效的溝通包含語言及非語言之要素,特別是所我們所面對的溝通對象~「人」有著許多不確定的變數。如何打動對方,敞開其心扉,達成共識,實為一門藝術。本課程將透過溝通理論的探討、與講師二十年實務經驗的交互驗證,配合演練與研討、小組報告,讓同學以輕鬆幽默的方式,來體驗這一門社會科學,並掌握到運用到工作與生活中的關鍵要領。 Objectives Communication Theory and Practice Communication in human life has become so important and promising, however, how to effectively communicate either by oral or writing is not an inherent talent, which believably can be trained step by step. People even think that an attractive communication just kind of art. It can’t be copied or formulated because man is always changeable. In this course, instructor will follow the textbook as well as give practical case study by two-way interesting method. How to let the students open their minds with happiness and feel humorous in the class is primary task for a qualified teacher. Besides, students will fully use this skill learnt from class into his future work.
教材 1. 指定教科書(Textbook):未定 2. 自編講義及活動設計 Teaching Materials  
成績評量方式 期中考 25%
期末考 25%
口頭報告(小組) 15%
期末報告 25%
課堂參與 10%
Grading Mid-term Exam. 25%
Final Exam. 25%
Team Presentation 15%
Term Paper 25%
Participation 25%
教師網頁  
教學內容 1. 人際溝通導論
2. 自我知覺和他人知覺
3. 語言溝通
4. 非語言溝通
5. 各種人際關係中的溝通
6. 思想與情感的溝通
7. 傾聽技巧
8. 同理的反應技巧
9. 人際影響
10. 衝突的處理
11. 組織中的溝通與關係
12. 領導技巧與溝通
13. 團隊中的溝通
Syllabus 1. Introduction to Communication Theory
2. Perception
3. Verbal Communication
4. Non-Verbal Communication
5. Interpersonal Relationships
6. Effective Conversation
7. Self-Disclosure
8. Effective Listening
9. Empathic Response
10. Interpersonal Influence (persuasion)
11. Managing Interpersonal Conflict
12. Organizational Communication
13. Leadership and Communication
14. Teams and Communication
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