朝陽科技大學 091學年度第2學期教學大綱
Conflict and Crisis Management 衝突與危機管理

當期課號 4350 Course Number 4350
授課教師 李文題 Instructor LEE,WEN TYI
中文課名 衝突與危機管理 Course Name Conflict and Crisis Management
開課單位 休閒事業管理系(二日)四A Department  
修習別 選修 Required/Elective Elective
學分數 3 Credits 3
課程目標 衝突刺激經濟和科學的改變,同時也瓦解舊規範。在社會化過程中,我們無法自外於衝突事件,而衝突本身常常是既競爭又合作的混合關係。如何在衝突過程中,減少或降低不必要的傷害,追求整合性協商談判的雙贏策略,必須要能掌握四項關鍵原則:一、 對事不人二、 重視利益而非堅守立場三、 尋求互利方案四、 兼顧主客觀評估標準。 Objectives How to compromise with different parties/ departments/ status and even different opinions is a major issue nowadays, especially on the business society, prevention is more important than cure, therefore the object of this class will aim to teach how to solve the problem when (and even before) it happen.
教材 個案研討
合作學習
講述法
Teaching Materials Case Study and Discussion
Cooperation Learning
Lecture
成績評量方式 分組個案研討25%,個人作業25%,期末考35%,出缺席及上課討論15%,總計100% Grading Case Study and Discussion as a group 25%
Individual Assignments 25%
Final Exam 35%
Attendance and Discussion in class 15%
教師網頁  
教學內容 本課程旨在使學生明瞭危機管理與公關運作理論及實務,培養危機處理及設計危機處理計劃之能力 Syllabus The course makes students realize Crisis Mangagement and the theory and practice of public relation operation, and cultivate the abilities of crisis management and plans design.
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